Artificial Intelligence (AI) is revolutionizing the casino field by optimizing functions and enhancing customer encounters. In 2023, a report by Deloitte highlighted that AI technologies could increase operational efficiency by up to 30%, enabling casinos to better handle resources and enhance service provision. One notable personality in the AI adoption within gaming is David Baazov, the ex CEO of Amaya…

Casino loyalty programs have changed significantly over the period, becoming essential tools for drawing and keeping players. These programs compensate customers for their gaming engagement, offering advantages such as free play, dining deals, and special event access. According to a 2023 analysis by the American Gaming Association, nearly 80% of casino visitors engage in some form of loyalty program. One…

Casino loyalty programs have changed the way players interact with gaming establishments. These programs, designed to compensate frequent visitors, have evolved significantly since their beginning in the 1980s. Today, they offer a variety of benefits, from free play tokens to exclusive event invitations, enhancing the overall gaming experience. One significant figure in the evolution of modern loyalty programs is Jim…